Once Again a Collaborative Approach to Stopping Fraud and Chargebacks Wins over Jury

TORONTO, Canada; Austin, US; London, UK; Paris, France – Ethoca, the industry standard for collaboration-based technology solutions that help card issuers and online merchants increase card acceptance and stop ecommerce fraud and disputes, today announced that for the second consecutive year it has won the PayFORUM Security Award, recognizing successful anti-fraud efforts in France and internationally. In addition, Ethoca has also won the Grand Prix Award recognizing the best innovative solution – a special citation chosen from all PayFORUM award categories. The awards were announced on March 7 and 8 at ceremonies held during the PayFORUM 2017 conference in Paris, France.

The annual PayFORUM Awards recognize the most innovative products and solutions in France and abroad whose success is proven with major customers in the banking and payments industry. From more than 100 applicants, Ethoca and handful of other companies were chosen by a jury of industry experts as winners in their respective categories.

“For the second consecutive year, Ethoca has been singled out by the PayFORUM awards for collaboration-based innovations that are unique in the French marketplace,” said Keith Briscoe, Chief Marketing Officer, Ethoca. “We are humbled to be nominated alongside our esteemed peers in the industry, and thrilled the jury has chosen to recognize us in two major categories, including the Grand Prix. Ethoca is committed to the French market. Recognition on this level is a clear indication that France has embraced collaboration to solve the biggest fraud and transaction acceptance challenges in ecommerce.”

The award recognizes the performance of Ethoca Alerts – a faster, more cost-effective and customer friendly alternative to the chargeback process. It provides an early warning on fraud and disputes that have already been confirmed between cardholders and their issuing bank, giving merchants the opportunity to stop fraud, halt the delivery of goods and services, and refund cardholders to avoid impending chargebacks. Card issuers who use the service benefit by avoiding chargeback processing costs and recovering fraud losses – including 3D Secure and low-value transaction write-offs – much more quickly and inexpensively than ever before.

This recent victory adds to a growing list of Ethoca award wins and nominations in 2017. In February Ethoca won the 2017 Card & Payments Award for Best Technology Initiative (in conjunction with Accertify). In March, Ethoca was nominated in the Judge’s Choice and Customer Choice categories for the Best Chargeback Management Program and Anti-Fraud Solution at the 2017 CNP Awards.

About Ethoca

Ethoca is the leading, global provider of collaboration-based technology that enables card issuers, ecommerce merchants and online businesses to increase card acceptance, stop more fraud, recover lost revenue and eliminate chargebacks from both fraud and customer service disputes. Through the Ethoca Network – the first and only of its kind in the industry – we are closing the information gap between card issuers and merchants. This unique capability makes fraud and customer dispute insight available and actionable in real time. Our suite of services delivers significant revenue growth and cost saving opportunities to more than 5000 merchants in 40+ countries and more than 565 card issuers in 20+ countries. Seven of the top ten ecommerce brands, 14 of the top 20 North American card issuers, and two of the top five UK card issuers rely on Ethoca solutions and the network that powers them.

Media Contact

Keith Briscoe
Chief Marketing Officer, Ethoca
Direct: +1.416.628.5052
Mobile: +1.416.312.8105
keith.briscoe@ethoca.com